ABOUT PRO TECHnology

Founded in Dubai by Jamal H. Maraqa on February 1998, and after 24 years of successful operation in the region, PRO TECHnology today is one of the leading IT companies in the Middle East. Since its inception, the company strived to search and introduce professionally to its clients, the latest and most advanced technologies to help them grow and better manage their businesses and requirements.

Over the years, the company managed to diverse its activities to cover system Integration, distribution, retail, hospitality, lifestyle, 3D & digital printing. Our range of products, solutions, and services include but not limited to, enterprise and corporate IT solutions, consumer electronics and related accessories, home and office ergonomics, hospitality and lifestyle, Indoor Air Quality and the latest in digital printing applications.

We are committed to providing our consumers and clients with the latest, most innovative, intuitive solutions and services that satisfy their needs. We serve not only customers in the UAE but also on select markets in the Middle East and North Africa (MENA) Region. We managed to position our company as a favorite source of premium products and sophisticated solutions that match the high standards expected by our customers.

As a company, we thrive on the power and potential of diversity. We believe that the most effective way to embrace the diversity of our customers and communities is our commitment to accountability, transparency and being adaptive to the market changes.

VISION

Our vision is to become the leading Information Technology Company in the region that paves the way to new standards, innovative solutions & professional services for all IT needs of our clients. ​

MISSION

Our commitment is to provide viable open system and well integrated solutions in Information Technology to users who are bound to a standard of quality, yet need to retain the freedom of choice.

PRO TECHnology Milestone

1998

Founded

On Feb 4th, PRO TECHnology was founded in Dubai by Mr. Jamal H. Maraqa. The main focus of the business was to address the growing demand and the lack of support in the region for Digital Storage solutions.
1999

Partnership

Signed a regional distribution agreement with the leading Canadian manufacturer of RAID Storage systems, Legacy Systems Inc. Signed a partnership with the Canto GmbH, the developer of the most advanced Asset Management solution. The company was appointed by the well know carry case company, DICOTA to become its regional distributor in the Middle east and Africa.
2000

Apple Partnership

Singed a deal with Apple to become an Apple Authorized Reseller with a specialized Apple Service Centre to serve the UAE Apple users community. PRO TECHnology was appointed by Qualstar Corp., the leading Tape library manufacturer as its regional distributor.
2001

iNet Centre, Internet Café

Introduced to the UAE a dedicated training and educational centre at Hamar Ain Centre/Marriott Hotel shopping mall. The newly established business was called iNet Centre and was an attraction to many visitors and technology freaks.
2002

Branched into Retail Business

Under the patronage of Mr. Ahmad Bin Bayat (CEO of Dubai Internet City), PRO TECHnology, launched the first of its kind, Apple Centre & HP Mac-connect showroom in a prime location at Sheikh Zayed Road. The store housed and introduced the state of the art accessories and products from both HP and Apple.
2002

Dubai Media City Retail Branch

PRO TECHnology started its first retail outlet in Dubai Media City (DMC) which was done under the patronage of Abdul Hameid Juma'a CEO of Dubai Media City & his assistant Mohammed Al Mulla.Under the brand name EVO withal slogan (No upgrades, Just EVOlution). It was the 1st IT service provider & retail outlet in DMC.
2003

PRO TECHnology joined VERITAS Partner Program

PRO TECHnology Co LLC, a pioneer in backup, disaster recovery and high availability solutions in the Middle East and North Africa, was awarded an Elite partner status for VERITAS Software, the world’s largest storage software company.
2004

Apple Award & Adobe

PRO TECHnology was announced as the largest Apple dealer and the best Apple Service Centre in the region. Signed a dealership agreement with ADOBE Inc. to serve the advertising and printing industry.
2005

Regional Expansion

PRO TECHnology expands its overseas network of branches to cover Jordan, Saudi Arabia and other countries in the Middle East region.
2006

Lacie and 3D Systems Partnership

Lacie appointed PRO TECHnology to be its exclusive distributor in the MENA Region. Signed an agreement with 3D Systems to serve the educational market in the UAE.
2007

SUN Innovation

Sun Innovations of Russia appointed PRO TECHnology as its sole distributor for their UV printing solutions in the Middle East & Africa.
2008

POS Solutions

PRO TECHnology joined the network of system integrators and resellers of the Canadian company Lightspeed.
2009

Professional Device Management solutions

PRO TECHnology was appointed by Filewave GmbH as an authorized reseller in the GCC. The company joined the network of professional partners of Symantec Inc.
2010

SUN Studio

PRO TECHnology and Sun Innovations launched the UAE’s first production and printing studio SUN Studio Dubai offering services of the world’s first 3D printer The new facility is targeted for interior decorators, architects, painters and construction companies among others offering them comprehensive printing capabilities on any kind of material.
2011

Launch of its lifestyle and electronics store

PRO TECHnology opened its flag ship store at the most prestigious shopping Centre in Dubai, The Jumeirah Emirates Towers Boulevard mall. The store was designed carefully to showcase the state of the art accessories and luxurious electronics.
2012

Adobe Channel Awards

PRO TECHnology wins big with two honors at Adobe Channel Awards. Over the past year, PRO TECHnology has been supporting customers through Adobe’s transition from perpetual licensing to cloud subscription.
2013

Indoor Air quality and well being applications

PRO TECHnology signed a partnership with the leading Swiss brand, Stadler Form to distribute their full range of products including Air purifiers, Humidifiers, Dehumidifiers and Aroma Diffusers.
2014

Aeris Ergonomic Chairs

PRO TECHnology signed a partnership with the leading German Manufacturer Aeris GmbH to distribute their full range of products in the Middle East region. The company was appointed by Sonic Chair GmbH as its distributor in the GCC.
2015

DCS Printing Solutions

PRO TECHnology was appointed by Direct Color Systems, USA as regional Distributor in the Middle East region.
2016

Evo Online Store

PRO TECHnology is one of the company in UAE who first adopt the online store to be integrated in our corporate website. Evo online store can accept cash and card on delivery at launch and soon online payment was integrated.
2017

Air Quality specialized solutions

PRO TECHnology started a new business unit focusing on the Air quality solutions under the brand HawaQ.
2018

Ring Partnership

Ring and PRO TECHnology became partners to provide the MENA region the best home security systems. During the same year, PRO TECHnology received an Excellence award from Ring.
2019

Humanscale Partnership

US-based ergonomics company Humanscale and PRO TECHnology signed a partnership that will benefits the MENA region in providing health benefits on using ergonomics furniture for homes and offices.
2019

PRO TECHnology was awarded by Dubai Police for its support and participation at Crime Prevention International Conference

Jamal H. Maraqa, Founder & Managing Director of PRO TECHnology, received an award of appreciation and recognition from Major General Abdullah Khalifa Al Marri, Commander-in-chief of Dubai Police HQ, for PRO TECHnology’s professional efforts and contributions to the home security program launched by Dubai Police.
2020

Cyber security focus- Kanguru Partnership

PRO TECHnology became the exclusive partner of the US-based company, Kanguru, in the MENA region to provide the highest USB security technology in the market.
2020

PRO TECHnology Signs Exclusive Distribution ship Agreement with Hanter Technology for the MENA region

DUBIA, UAE - PRO TECHnology signed a partnership with the leading South Korean manufacturer of CNC engraving machines, Hanter Technology. The agreement will provide PRO TECHnology’s customers with a wider range of engraving machines that serves a variety of industrial applications.
2021

Successful Gitex Global Event 2021

After the pandemic that hit the global market, GITEX is back with the latest technology. PRO TECHnology joined this event for the 19th time to showcase its latest products and solutions to the market.
2022

Imago Printer Partnership

Our portfolio of partnering with global brands has made us one of the most trusted company in MENA region, and now with addition of Imago printer, a Polish company, this only proves that we will not stop in bringing the best in this region. The product was launched on the stand of PRO TECHnology at the SGI exhibition.
2022

Y-Brush Partnership

Y-Brush and PRO TECHnology became exclusive partners to provide MENA with the latest innovative technology in dental care in the MENA region.
2022

PRO TECHnology was granted the Adobe Top Growth 2021 Award

PRO TECHnology is humbled and honored to be awarded the Adobe Top Growth 2021 Award during the Grapheast and Adobe Channel Awards 2022 ceremony held at the Four Seasons Hotels and Resorts technology growth in Dubai. The growth in our performance during the year 2021 is a result of a solid partnership with Grapheast and Adobe built on trust, confidence and integrity. Cheers to another successful year of partnership, Grapheast.

Message from the Managing Director

“After spending over 24 years with PRO TECHnology, I feel very privileged to be writing this message as the founder and Managing Director. This is a special time in our company’s history as we celebrate our 25th silver anniversary in the coming months. We began our journey 4th of February 1998, and have spent the past decade continuing to build our brands, which has now become synonymous with our commitment to helping our clients share knowledge and create innovation.”

Jamal Maraqa

PRO TECHnology
Founder & Managing Director
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